Privacy Policy
This privacy policy sets out the way that J & J Rodeo Pty Ltd and its ticketing partner Flicket (we, us, or our) comply with the requirements of the Privacy Act 1988 (Cth) and applicable Australian privacy laws and regulations (Privacy Laws). This policy governs how we collect, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.
This privacy policy explains:
what information we may collect about you and how we store it;
how we will use and store information we collect about you;
when we may use your details to contact you;
whether we will disclose your details to anyone else;
your choices regarding the personal information you provide to us; and
the use of cookies on our website and how you can exercise choices in relation to those cookies.
The Information We Collect
We may collect information about you (such as your name, address, telephone number and email address) through:
you contacting us directly;
providing goods or services to you;
your use of our ticketing services; and
you filling out a form on our website.
How We Use This Information
We will use your personal information for purposes including:
fulfilling your ticket purchase and corresponding with you about your booking;
providing event updates, including changes to event details, postponements or cancellations;
for marketing purposes where you have specifically consented;
to verify your identity and process transactions;
for internal administration and reporting; and
for any other purposes for which you have given permission.
Marketing Communications
We will only contact you for marketing purposes where you have provided consent. You may opt out at any time by contacting us or using the unsubscribe link in any marketing email.
Sharing & Disclosure of Personal Information
We will only use your information for the purposes for which it was collected. We may share your personal information with our professional advisors, legal authorities and courts, event venues, and third party service providers (including web hosting and cloud storage providers) where reasonably required. We may also disclose personal information where required by law or with your consent.
Security of Information
We are committed to keeping personal information secure and will use all reasonable precautions to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We cannot guarantee the privacy of information transmitted over the internet.
Accessing or Correcting Your Information
You have the right to request access to or correction of personal information we hold about you. Please contact us using the details below. Your request will be handled in accordance with the Privacy Act 1988 (Cth).
Secure Online Payments
As a standard policy, we do not store credit card details. When making a purchase through our website or associated ticketing services, your credit card details are securely processed using Stripe, a PCI-compliant payment gateway. All transferred data is encrypted over an SSL connection.
Cookies
Cookies are small text files placed on your device when you visit a website. We may use cookies to remember information you enter, tailor content to you, and analyse usage of our website. Where cookies hold personal information, they will be handled in accordance with this privacy policy. You may disable cookies through your browser settings, however parts of our website may not function correctly if you do so.
Changes to Our Privacy Policy
We reserve the right to revise this privacy policy from time to time. Please review it periodically for updates.
Contact Us
If you have any questions or concerns about this privacy policy or how your personal information is handled, please contact:
J & J Rodeo Pty Ltd: info@jandjrodeo.com.au
Version: March 2026 | J & J Rodeo Pty Ltd – Ticketing powered by Flicket
